Customer Success

Join thousands of users getting premium customer support while achieving supply chain visibility 
 

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Meet Our Customer Success Team

Our customer success team is dedicated to your success as a Toxnot user. We'll proactively support your unique needs on our platform to make sure you're able to get the full benefit of our solutions.

 

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Customer Care With Every Plan

Free

Included in all plans


Resources

Knowledge Base
Training Webinars
Survey Support

Email Support

Hours: 9 am - 5 pm (MST)

Chat Support

Respond in under 5 minutes (M-F)









Pro

Advanced Support


Resources

Account Manager
Knowledge Base
Training Webinars
Survey Support

Email Support

Hours: 9 am - 5 pm (MST)

Chat Support

Respond in under 5 minutes (M-F)

Monthly check-ins

Guaranteed Uptime

99.9% availability

Team

Advanced Support


Resources

Account Manager
Knowledge Base
Training Webinars
Survey Support

Email Support

Hours: 9 am - 5 pm (MST)

Chat Support

Respond in under 5 minutes (M-F)

Monthly check-ins

Guaranteed Uptime

99.9% availability

Enterprise

Premier Support


Resources

Account Manager
Knowledge Base
Training Webinars
Survey Support
API integration

Email Support

Hours: 9 am - 5 pm (MST)

Chat Support

Respond in under 5 minutes (M-F)

Bi-weekly or monthly check-ins

Guaranteed Uptime

99.9% availability

 

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Onboard Training

Our onboard training is designed to match each users specific goals. You'll be assigned a dedicated team member that will be your primarily point of contact through the lifetime of your account, driving your success with a personalized experience.

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Help Center & Resources

Toxnot's help center is actively maintained , updated regularly to make sure all of our users are getting the educational support they deserve. Use our platform with complete confidence to reach and exceed your supply chain goals.

Learn More

You're in good company

From startups to fortune 500 companies

 

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Join our community of 4,000+ users

Start free. No required implementation. No long-term contracts.

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